We deliver directly to the address that you have specified in your order confirmation. It is required that you are home at delivery, as a signature is required upon delivery of your goods. The signature is accepted by us as valid proof of delivery in the right condition. Please note the order will be palletised and delivered on the ground.
Vario operates with two delivery fees depending on the region and the product/order sizes:
Mainland England and Wales:
1. Standard delivery fee of £100 (excl. VAT)
2. Large truck delivery fee of £250 (excl. VAT)
Republic of Ireland, Northern Ireland and Scotland:
1. Standard delivery fee of £100 or €100 (excl. VAT)
2. Large truck delivery fee of £250 or €250 (excl. VAT)
UK Islands:
Deliveries to smaller UK islands require special delivery rates. Please contact our daylight design expert team on
+44 (0) 1592 778 246
or email
vario@velux.co.uk.
Unfortunately, we don’t offer on-roof delivery. A craning service or other lifting equipment is required during installation to get the products securely up on the newly built roof, next to the opening in the roof.
We deliver to UK mainland and Republic of Ireland addresses for orders through this website. If you would like your products shipped to a different country, please contact our daylight expert team on +44 (0) 1592 778 246 or email vario@velux.co.uk. Special terms and conditions may apply.
Channel Islands customers: Orders cannot be placed online for delivery to these areas. Please contact our daylight expert team to discuss your order.
As Vario rooflights are made-to-order products, the lead time from order confirmation and payment to delivery is estimated to be 10 weeks. You are always welcome to contact our daylight expert team on +44 (0) 1592 778 246 or email vario@velux.co.uk during our opening hours Monday–Friday between 8:00–13:30 and 14:00–17:00.
Vario by VELUX rooflights are made-to-order solutions and produced for individual orders. Therefore, they cannot be cancelled or returned once a purchase order, including payment, has been received by VELUX Company Ltd.
You can withdraw or cancel your order up until it has been finally confirmed and payment has been made. All Vario rooflights are made-to-order, and raw materials are purchased specifically for your order. Hence, it is not possible to withdraw or cancel once payment has been received and production has started. You are always welcome to contact our daylight expert team directly on +44 (0) 1592 778 246 or email vario@velux.co.uk to discuss your specific order.
Installation
If you would like to ensure that your new bespoke Vario by VELUX rooflight is installed in a professional manner, why not let us do it for you?
We offer installation by Vario by VELUX Installers, who will ensure that the installation is made in accordance with our installation principles and fulfils the 10-year guarantee requirements, giving you peace of mind. Installation is only available in selected South areas of the U.K.
This service also requires a Site Visit before a quotation is prepared.
